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Customer Onboarding


First impressions are important in the business model of SaaS(Software as a Solution) world.   When you are trying to gain new customers in your SaaS  business, that first impression on showing how YOUR product works and how it can benefit THAT customer is key to getting that customers business and keeping it.

You must have the right people, customer oriented people, in this process. I am going to equate this to buying a car for the average person to understand. You ultimately want a customer leaving with a vehicle  they can afford.  As a salesman, you have let them test drive, told them about all the features of the car.  You have to be that person tha the customer tutss.  You have to have THAT personality, and not everyone has it. You want your customer walking out the door with a set of new keys in their hand and you know you have been successful.

In the SaaS world, things are very similar.  You onboard that customer with free trials or demos of your products.  You show them what that software can do for their business.  You show them all the features and bells and whistles.   Most customers want to know what others think about the product being sold.  That is where reviews and testimonials come in.

Now that you have that customer, it does not stop there.  Customers are looking for service after the sale.  What are you going to continuously do or offer to make sure that customer does not leave after that trial or demo.?

Superb customer service is key to customer retention.  Yes, you have to have a superb product and tell the customer how the products benefit them, give them reports, data,  specific and detailed reports on each aspect for that particular customer.  That sounds like a lot and it is.  But, getting and keep a customer is what you want.  You want that customer to keep working with your company and not jumping ship  because of a free trail or better demo that what yours offers.

It is a difficult decision to buy software as a service (SaaS) because there is so much competition out there.  You make sure your customer knows how this will make your customer successful in their business ventures ans what they can expect to gain in buying your SaaS.  You must be able to provide product usage analytics so your customer can see the real numbers.

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Lady and the Tramp Activities


The Disney classic comes home like you’ve never seen it before! Join in the fun with all of these awesome activities, and even make your own Lady! #LadyAndTheTramp


The Walt Disney Signature Collection Lady and the Tramp is now available on Blu-ray TODAY, February 27th, and to celebrate we have a fun new activities 
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How to plan an Epic Grand Canyon Trip

The Grand Canyon is not only one of the 7 Natural Wonders of the World, but it is also one of the most popular tourist destinations in the United States with over 5 million visits per year. The Grand Canyon was also named the 17th National Park in 1919 by President Woodrow Wilson, making it one of the oldest national parks in the country. If any, or all, of these fun Grand Canyon facts have you ready to pack your bags, then I say start planning your visit now. Here are some tips on how to plan an epic Grand Canyon Trip that you won’t ever forget.  



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The Role of a Public Relations Firm

Do you or your brand work with any public relations firms?  It is a very interesting relationship for me a blogger.  I work with a lot of public relations firms for this very blog.   The PR firm is my connection to the brand.

For instance, if I wanted to work with a particular clothing brand I would find out who the public relations manger is and contact them via phone or email.  I usually use email.   I let the firm know who I am, my site url, my media kit, my social media outlets and how many followers I have on each, and why I want to work with them.  You have to let the PR firm know why you want to work with that particular brand.  

I recently did a huge gift guide for Christmas and I worked with a ton of PR firms, each representing a different brand and a few working with multiple brands. Some of the PR firms I contacted on my own and some contacted me. This is how I get products or get paid to write about products on this site. It seems like a simple task, but it can be daunting at times.  

Depending on your niche,you will pitch or get pitches from PR firms.  Most PR firms only work with certain niches.  I know that Berhman Communications represents the brand Kiehl's.  So, if I had a proposal for Kiehl's I would reach out to them and we would come to an agreement on how I could represent  Kiehl's  that would be beneficial to us both. They might want to send me products in exchange for putting in a gift guide, posting on social media, and/or a feature about the products. I might work with a manager at Berhman or I might work with Nancy Behrman herself, who owns the firm.  Each person at the firm has a unique job and are assigned different brands that the firm represents
Nancy Behrman

In your proposal with the PR, you work out the details of what you will do and how the brand fits in with your audience.  For instance, I worked with Shark for my Holiday Gift Guide in 2018.  I knew a Shark vacuum would make a great gift, so I reached out to their PR firm and via email and told them I wanted Shark to be a part of my gift guide and I would write an honest review of one of their vacuums in exchange for a vacuum.  You can read that article here.  One of the perks with working with the PR firm for Shark is that I got to do a giveaway of a Shark Vacuum!  My readers love this! 

Working with PR firms for my site has been an integral part of watching it grow,  For that, I am very thankful for all the PR firms I havehad the pleasure of working with,



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The Essentials Of Designing A Good Cafeteria In A Commercial Space



The Essentials Of Designing A Good Cafeteria In A Commercial Space

Any commercial space usually has an eatery or a cafeteria. This cafeteria or eating space is necessary for the people who work there or visit there for some work. The eating space or cafeteria of any commercial space needs to be designed in an aesthetically appealing way. Nobody enjoys eating in a place with a shabby or unappealing ambiance. If you need to add an eatery or a cafeteria to a commercial space that you have recently set up, we have a list of design essentials that you need to keep in mind when setting up the cafeteria.

Giving Your Cafeteria A Theme
One excellent way to make the in-house cafeteria popular with in-house employees is by giving the cafeteria a fun and vibrant theme. If your commercial space is utilized for the auto industry, you can probably give the cafeteria an auto theme. You can convert old car seats into cafeteria seats. The booths in the cafeteria can be styled in the shape of cars and so on. Besides an auto theme, there are tons of other themes that can be used for your cafeteria.

Add Class And Elegance To The Cafeteria With Appropriate Flooring
Having a suitable flooring for your cafeteria plays an extremely important role in changing the face of the surroundings. When making a selection of floor tiles or boards, make sure that you keep in mind the overall theme of the cafeteria. For instance, if your cafeteria has a Mediterranean style and feels about it, you may want to select vibrant and captivating Portuguese tiles for the floor. On the other hand, if your cafeteria has a more rustic vibe about it, then you can opt for slate tiles, or wooden floorboards and so on.  

Use Chic And Stylish Wall Panels In The Cafeteria
Wall panels are a brilliant way to add style and character to your cafeteria. Wall panels are available in countless different styles, colors, patterns, and materials. If you wish to give your cafeteria a raw, natural, outdoorsy look and feel, you can install the brick wall panels. The brick wall panels have an extremely rustic charm about them, and they give the surroundings an outdoorsy and natural vibe. Besides the brick wall panels, there are several other decorative panels that will stand out when they are installed against the cafeteria walls. There are wooden wall panels, colorful PVC wall panels, stone wall panels, 3D wall panels and tons of other options for you to choose from.

Comfortable And Practical Furniture
While furniture can prove to have a decorative impact on your cafeteria, you need to find furniture that is comfortable and practical. Many owners of cafes and eateries install unique and quaint looking furniture to enhance the aesthetics of the surroundings, but what goes unrealized is the fact that such furniture can prove to be extremely uncomfortable to sit on for long hours. Many people like to sit for long stretches at cafeterias and work on their laptops or gadgets. You need to ensure that the furniture that you install in your cafeteria has the perfect balance of aesthetics, practicality, and comfort. The chairs, couches and other sitting arrangements that you install should provide adequate back support to customers. The tables in your cafeteria should be of a height that allows customers to eat properly as well as work on their gadgets comfortably.

Make Sure That The Lighting Is Perfect
Any place with a great ambiance usually has excellent lighting. You need to make sure that your cafeteria has appropriate and practical light installations. You can enhance the character and vibe of the cafeteria by installing rope lights, wall lamps, mosaic lights and other interesting and unique lighting options. Another thing you need to take into consideration when deciding the lighting plan of the cafeteria is that the lights should not be so absurdly bright that they irritate the customers and clients. The electrical lighting of the cafeteria should complement the natural lighting of the surroundings. The lights should create an intimate yet pleasant ambiance in your cafeteria.

Windows Are Essential
Windows bring in natural light and the streaming rays of the sun. Natural light has a way of boosting the spirits and increasing positivity of the people who are experiencing it. If your cafeteria overlooks a field or has an excellent view, you should consider installing french windows or ceiling to floor windows. If the view from the cafeteria is not exceptional, make sure that the windows are large enough for natural sunlight to flow in.

Always Remember, Less Is More
Nobody likes to sit and have a meal in a cramped space. You need to design your cafeteria in a minimalistic and spacious style. There should be breathing room between the tables and customers should be able to sit comfortably without feeling claustrophobic. Even when installing plants, showpieces or furniture, make sure that you install these items in a way that the surroundings do not seem stuffy.

Add Art To Your Cafeteria
Art installations always give character and style to any place. You can enhance the vibe of your cafeteria by adding beautiful canvases to the walls, installing crystal or ceramic showpieces and even putting up handmade sculptures. All of this art can give your cafeteria a particularly intellectual and creative feel. Your cafeteria will then attract writers, journalists, artists and other individuals from the world of intellect. You can purchase affordable art from your local flea market or from budding and upcoming artists.

While it is essential to keep the theme or customer inflow in mind when designing your cafeteria, it is also essential to make sure that you have a blast when decorating the space. The above-mentioned list of ideas are tried and tested and have brought in desired results to many.

Create the perfect cafeteria design by using simple yet affordable ideas that will give the cafeteria the vibe you have always wanted for this commercial space.

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Win a SwimWays Infant Baby Spring Float



One WINNER will win a SwimWays Infant Baby Spring Float
Hosted by: Night Helper
Open to: USA only 18yrs. +
Start date: 02/19~ 02/26 11:59pm
The winner will be notified via email and will have 48 hours to reply
Disclosure: We reserve the right to make revisions, to cancel, or suspend this contest for any reason. We are not associated with any of the companies named above. The odds of winning are based on the number of entries received Open to the US 18+ only. Confirmed Winner(s) (by Random.org) will be contacted by email. Winner(s) have 24 hours to respond before a new winner is chosen. No purchase necessary. Void where prohibited by law. The sponsor(s) will be responsible for product shipment to winner(s) of this giveaway. Night Helper Blog (and any other blog participating) is not responsible for product shipment/delivery. This event is in no way administered, sponsored, or endorsed by, or associated with, Facebook and/or Twitter, Google, Pinterest. This disclosure is done in accordance with the Federal Trade Commission 10 CFR, Part 255 Guides Concerning the Use of Endorsements. Entrants must only enter with either one email address, IP address and/or Facebook account, anyone found violating these rules will be disqualified. It is at the sole discretion of the admin of the giveaway if the winner has met the rules or not. a Rafflecopter giveaway
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iStorage diskAshur2 Giveaway

iStorage diskAshur2 Giveaway

Open to residents of the US, Canada and Europe Territories
Giveaway runs from 2/18/12 - 3/4/17
Hosted by Beautiful Touches
1 Winner - ARV £219.00
  a Rafflecopter giveaway Disclosure: We reserve the right to make revisions, to cancel, or suspend this contest for any reason. We are not associated with any of the companies named above. The odds of winning are based on the number of entries received Open to the US 18+ only. Confirmed Winner(s) (by Random.org) will be contacted by email. Winner(s) have 24 hours to respond before a new winner is chosen. No purchase necessary. Void where prohibited by law. The sponsor(s) will be responsible for product shipment to winner(s) of this giveaway. Mom Blog Society (and any other blog participating) is not responsible for product shipment/delivery. This event is in no way administered, sponsored, or endorsed by, or associated with, Facebook and/or Twitter, Google, Pinterest. This disclosure is done in accordance with the Federal Trade Commission 10 CFR, Part 255 Guides Concerning the Use of Endorsements. Entrants must only enter with either one email address, IP address and/or Facebook account, anyone found violating these rules will be disqualified. It is at the sole discretion of the admin of the giveaway if the winner has met the rules or not.
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